Is it possible to customize a jacket/shirt/pants with my own saying?
Yes! We LOVE collaborating with you. Send us an email with what you have in mind and let's make it happen. We reserve the right to refuse work that is offensive or goes against the Rank & Sugar brand of peace & love. Hope you understand.
Can I return an order?
We do our very best to make sure you're happy with your Rank & Sugar. We pour lots of love and hard work into your one-of-a-kind piece. These garments have been through the war (literally) and we view their war wounds as part of their charm. If you are at all concerned about the shape of a garment please reach out BEFORE placing your order. We can send you more photos and go over any concerns you may have. We can also send you the actual piece at your expense for you to inspect before we customize it. The goal is to make a Rank & Sugar garment that you will treasure and be proud of. All orders are FINAL SALE.
How long will it take to get my order ?
We want you to have your Rank & Sugar ASAP! All our work is handmade and made to order unless otherwise specified. Currently, lead times are approximately 2-4 weeks depending on the item. We ship USPS priority mail. If something is out of stock and needs to be sourced we will reach out to you immediately to confirm the expected ship date. Ready to ship pieces will go out immediately.
I have an idea for something that I don't see on your website. Can you make it for me?
Hit us up! You never know.